Question 1

What power supply do Klowra effect pedals require?

Accepted Answer

Klowra effect pedals run on a 9 V DC supply with center-negative polarity and draw at least 250 mA. Using a lower-current or non-center-negative adapter can lead to unstable performance or even malfunction. For clean, noise-free operation, we strongly recommend an isolated power supply.

Question 2

How do I update my Klowra pedal?

Accepted Answer

1. Go to www.klowra.com on your computer to download the latest firmware update file for your model. 
2.Connect Klowra Pedal to computer via included USB-C cable. 
3.Hold down Footswitch&The LED Button while powering on, The LED Flashing Red 
4.Open the firmware update file, Clicking Update will start reading the update. 
5. After the successful update, the LED turns off, Restart the pedal and enjoy!

Question 3

Does it support an external pedal (Expression Pedal/Footswitch)? What are the types and connect?

Accepted Answer

Yes—Klowra effect pedals can be controlled by both an expression pedal and a footswitch via the CTRL jack. 
Ctrl Jack Type: 1/4″ TRS balanced (Tip–Ring–Sleeve) 
Connection & Setup: Plug your TS or TRS footswitch/expression pedal into the CTRL jack. 
The pedal’s LED will flash red, indicating it’s waiting to detect the controller. 
While the LED is flashing, tap the footswitch or rock the expression pedal back and forth. 
Once recognized, the LED will stop flashing and return to its normal color—your controller is now active. 
Note: If you don’t complete the LED-flashing detection process, some control functions may remain unavailable. 
Make sure to trigger the pedal repeatedly until the LED confirms successful pairing

Question 4

How do I adjust the brightness of the LED Button?

Accepted Answer

You can set the LED Button’s brightness in the Power-Up Modes. 
Enter Power-Up Modes 
• Press and hold the footswitch while powering on the pedal. 
• The LED will flash to indicate you’ve successfully entered Power-Up Modes. 
Adjust LED Brightness 
• Rotate the TONE knob: 
Fully left for the dimmest setting 
Fully right for the brightest setting Exit Power-Up Modes 
• Short-press the footswitch again. 
Note: In addition to the LED Button brightness, Power-Up Modes allow you to configure other features. 
For details, please refer to the user manual.

Question 5

Does the Klowra effect pedal support True Bypass or Buffered Bypass?

Accepted Answer

Klowra effect pedals support both True Bypass and Buffered Bypass. You select the mode at Power-Up Modes:

1.Press & hold the footswitch while powering on the pedal.

2.The LED will flash: 
LED Green flashes to indicate True Bypass mode. 
LED Red flashes to indicate Buffered Bypass mode. 
You can switch between modes by short-press the LED button.

3.Once your settings are configured, short-press the footswitch again to exit Power-Up Modes.

*Klowra effect pedals will remember this setting on subsequent power-ups.

Question 6

How does it work with other common effects (e.g. overdrive, delay, chorus, etc.)?

Accepted Answer

Currently, Klowra pedals do not support saving cloud-based parameters. However, you can save the current panel settings as a Snapset and recall them using the Ramp function.

Question 7

Is there a function to keep the tail in Trails or not?

Accepted Answer

Yes, Klowra Limbo & Everlast pedals feature a Trails function in Buffered Bypass mode, which allows the effect to naturally fade out the tail when bypassed, preserving the echo or reverb effects.

Question 8

What is the Ramp function and how does it work?

Accepted Answer

The Ramp function allows you to smoothly transition between Snap-Set and Panel-Set parameter settings by holding down the footswitch. This feature enables dynamic sound changes over time, making it perfect for evolving soundscapes or live performance adjustments. You can activate the Ramp function using either a footswitch or an external expression pedal for real-time control.

Question 9

Warranty policy and after-sales service process?

Accepted Answer

Warranty and After-Sales Service Statement

Thank you for choosing Klowra Pedals. We stand behind the quality of our products and aim to provide you with the best possible experience. Please read our warranty and after-sales service policy below:

1. Warranty Coverage 
Klowra Pedals are covered by a one-year warranty from the date of purchase, protecting against defects in material and workmanship. This warranty is only valid for products purchased from authorized dealers or directly from Klowra.

2. What’s Covered 
Manufacturing defects or faults in workmanship. Malfunctions caused by normal usage within the product’s design specifications.

3. What’s Not Covered 
Damage due to misuse, neglect, or improper handling (e.g., water damage, dropping, or exposure to extreme conditions). 
Damage caused by unauthorized repairs or modifications. 
Normal wear and tear, including scratches or cosmetic damage. 
Products purchased from unauthorized resellers or second-hand products.

4. How to Make a Warranty Claim 
If you experience any issues with your Klowra Pedal, please follow these steps: 
Contact Support: Reach out to our customer support team at services@klowra.com with your purchase details and a description of the issue. 
Provide Proof of Purchase: Include a copy of your receipt or order confirmation to verify the date of purchase. 
Return Instructions: Our team will provide instructions for returning the product. 
Please ensure the product is securely packed to prevent any damage during shipping.

5. After-Sales Service 
Our customer support team is here to assist you throughout the lifetime of your product. Whether you need help with troubleshooting, feature requests, or product repairs, we offer continuous support after the warranty period ends. Service fees may apply for out-of-warranty repairs.

6. Repairs and Replacements 
If your product is found to be defective within the warranty period, we will: 
Repair the product at no charge, or Replace the product with a new or equivalent one (at Klowra's discretion).

7. Warranty Limitations 
This warranty is non-transferable and only applies to the original purchaser. The warranty does not extend to any damage caused by using the product in conjunction with other equipment or accessories not designed for use with Klowra Pedals.

We are committed to providing high-quality products and service. If you have any questions or concerns about your Klowra Pedal, don’t hesitate to contact us.

Our goal is to ensure that you’re fully satisfied with your purchase.

Thank you for being a part of the Klowra family!

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FAQs

What power supply do Klowra effect pedals require?

How do I update my Klowra pedal?

Does it support an external pedal (Expression Pedal/Footswitch)? What are the types and connect?

How do I adjust the brightness of the LED Button?

Does the Klowra effect pedal support True Bypass or Buffered Bypass?

How does it work with other common effects (e.g. overdrive, delay, chorus, etc.)?

Is there a function to keep the tail in Trails or not?

What is the Ramp function and how does it work?

Warranty policy and after-sales service process?

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